THINKCENTRIC (CUSTOMER SERVICE EXCELLENCE)

How have sales changed in the midst of customers going more and more digital? THINKAPEX gets participants to experience the sales industry both from a sales executive and customer’s perspective. Teams compete to win the best sales awards and unlocking new types of products along the way. Using Sales Concepts & Theories, participants will apply the following:

• Understanding the customer buying cycle.
• Opening, Building Trust, Demonstrating Value Proposition, Closing and customer follow up.
• Creating solutions by joining together several product & service offerings.

	Category: Leadership, Cognitive, People
	Middle, Junior Mgt., Junior Executives
	Virtually Facilitated F2F Facilitated (Physical Ver.)
	Assessment Available
	1.5-2 Days 3 x 0.5 Days
	Session size: 12 – 24 Pax